Customer support
Frequently Asked Questions
What are hospital equipment?
Medical/Hospital equipment are devices used in rendering effective health care services to patients as and when needed. We have different categories such as: Anesthesia Products, Anatomical model, baby care unit, cold chain equipment, diagnostic instrument, Disposable Lab wear, Examination lamp, Laboratory equipment, laryngoscope and Medical disposables.
What are some examples of durable medical equipment?
The most commonly prescribed durable medical equipment for use outside of medical facilities include: Hospital beds, oxygen concentrator, Medical Air mattresses, BP Monitors, Accu cheks, lift beds, and blankets. Mobility aids such as walkers, canes, crutches and wheelchairs.
What are home medical equipment?
It is often referred to as “durable” medical equipment (DME) as it is intended to withstand repeated use by non-professionals or the patient, and is appropriate for use in the home. Medical supplies of an expendable nature, such as bandages, BP Monitors, Accu cheks, rubber gloves and First aid kits.
What are laboratory apparatus and their uses?
The laboratory apparatus depends on the type of laboratory you have and the experiment to be performed. We have Hot Air oven (Mechanical and Digital), Laboratory Incubator, water bath, distilling water still, hot plate, heating mantle and centrifuge
What is the coverage area for your delivery service?
Our coverage area is within Nigeria.
Which forms of payment do you accept?
We accept all forms of payment including Cash, Wire transfer, Cheque, POS,
How promptly do you deliver items?
We strive to deliver all items to customers in our normal coverage area within shortest period of time of placing an order (some exceptions apply). Delivery within 24 hours does not apply to items that are specially ordered for. Our experts will work with you to schedule a convenient delivery time that suits your needs.
Do you provide after-hours service?
Our normal hours of operation are Monday to Friday, 8:00 am to 6:00 pm, and Saturday, 9:00 am to 4:00 pm. Our office is closed on Sunday. However, we are available on call 24 hours a day for emergency medical needs, or if a patient’s equipment requires immediate service or repair, our experts are on hand to address your concerns.
Quick Support Information
If you require urgent and faster dellivery of any of our products, You can reach us on our Support Line +234 803 609 3575. We will deliver to you as fast as possible.
When do I expect a quotation from you?
As soon as you arrive at any of our offices, or place your calls to us, we will respond to your needs and ensure your service needs are met
by BlueInc Technologies